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Using practice data to achieve excellence

KPIs, budgets, billings – your practice data is the best way to measure your business performance. It also reveals any areas for improvement. Staying across your practice data helps you keep doing what works and change what doesn’t.

It can be a daunting task, so to gain some simple strategies, please join us for our webinar Using practice data to achieve excellence on Tuesday 24 May 2022.

Our expert presenters are Chris Smeed, Co-founder and CEO of Cubiko, David Williams, Managing Director, Neurology Network and HoxtonMPM and PracticeHub’s Senior Product Manager, Anna-Maria Gibb.

In the session, our panel will cover key areas including:

  • the key metrics that have the greatest impact on the practice – patient billing, staffing ratios and overheads
  • identifying opportunities for improvements that benefit your practice and your patients
  • benchmarking and measuring your progress.

Our presenters will also answer your questions, so please submit them here or via registration.

If you can’t join us live, a recording will be available on our website.

Register Now

About the experts

Chris Smeed
Co-founder and CEO, Cubiko

Chris Smeed is the co-founder and CEO of Brisbane-based software start-up Cubiko, an innovative platform dedicated to helping general practices gain insights into their business. For the last seven years, Chris has seen first-hand the opportunities that can be realised through harnessing the power of practice data, having worked previously as Director of Finance and Business Development at Inala Primary Care. Chris is a surveyor for AGPAL and a Director for a number of companies across both the not-for-profit and commercial start-up space and is renowned for his enthusiasm, high energy, commitment, and proactive approach to making practice life healthier.

David Williams
Managing Director, Neurology Network and Hoxton MPM

David is a practising neurologist and founder of Australia’s largest private neurology practice - having designed scalable, efficient administration processes that are central to the operation of all medical practices.
Following on from the success of his neurology business, David established Hoxton Medical Practice Management, a national organisation that supports more than 400 doctors each year through a range of outsourced practice management services, virtual secretaries and software platforms.

Anna-Maria Gibb

Anna-Maria Gibb
Senior Product Manager, PracticeHub

Anna-Maria Gibb is an experienced healthcare management professional and trainer. With over 25 years in a career spanning primary healthcare, education and health technology, she is a leader in technology-driven healthcare safety, quality and operational business excellence.



To support the digital transition in healthcare, Anna-Maria co-founded MyPracticeManual, now PracticeHub by Avant, an online practice management tool to support risk management and quality improvement systems for healthcare organisations that lead to improved patient health outcomes.

As PracticeHub’s Senior Product Manager, Anna-Maria continues to provide strategic and subject matter expertise across Avant’s Technology in Practice division.

Persons implementing any recommendations contained in this publication must exercise their own independent skill or judgment or seek appropriate professional advice relevant to their own particular practice. Compliance with any recommendations will not in any way guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional or practice. Avant and PracticeHub are not responsible to you or anyone else for any loss suffered in connection with the use of this information. Information is only current at the date initially published. © Avant Mutual Group Limited 2021.